Terms & Services


Projects
All web design & development projects are custom designed by Mykr.
Mykr does not develop, design, manage or maintenance websites / pages created by other agencies, designers, or developers.

 

BUDGETS & PRICING
We create custom work for each client, we request budgets for all projects. The complexity of your project determines the final price.

 

TIMELINE
Start and completion dates will be provided once we receive the following from the client:

• Initial Deposit (50% of project total / remaining balance must be completed before the launch of the website)
• Sign Up for Hosting Plan
• Logo & Branding *
• Content (About, Services, Contact, Etc.) *
• Media – Images & Video *
* If the services are not contracted to Mykr.

 

The amount of work in our production queue determines the timeline for your project. The earlier you contact us, the earlier we can begin working on your project.

 

Projects are scheduled to be completed within 30-60 business days from given start date. Complexity of any revisions may extend this time frame. Our team will communicate with you if extended time frames may occur.

 

Hosting
Hosting services is offered to Mykr clients only.
We host all of our clients’ websites internally. We do not build websites using other hosting services, platforms, or environments.

 

Our hosting includes;

 

  • Dedicated Hosting
  • Direct Support from Mykr
  • Daily Back Ups
  • Malware Monitoring
  • Website Security (SSL)
  • Website Caching
  • Managed platform updates (WordPress)
  • 99.9% Guaranteed uptime and fast speeds

 

Clients may pay recurring monthly or yearly for hosting.

 

If at any event you are unhappy with our hosting, a plan may be cancelled at any time (no contracts).
*The full month will be fulfilled, and the service will be scheduled for cancelation on the upcoming payment date. We will provide you a full back up of your website.

 

Note* If hosting is cancelled with Mykr you will no longer be eligible for our maintenance services and the website owner will be fully responsible for the migration and maintenance of their website.

 

Maintenance
Mykr provides maintenance services to websites designed / developed by Mykr only.

 

30 Day Protection:
Issues may arise due to browser and security updates by third party services (Google, Safari, Internet Explorer, WordPress, etc.). Mykr will provide website maintenance at no cost for 30 days after the website launch date. After the 30 days expires it is the responsibility of the website’s owner to keep the website maintained. Mykr is not responsible for any issues with the website after the 30 days from the launch date expires.

 

Maintenance Services:
We provide maintenance services that prevents your website from encountering any problems.

 

Maintenance services may be cancelled at any time (no contracts). If a maintenance service is cancelled the website owner is responsible for the maintenance of their website. Mykr will not be responsible for any issues that may occur ongoing.
*The full month will be fulfilled, and the service will be scheduled for cancelation on the upcoming payment date.

 

Note* If in the event you may encounter an issue with your website after the 30 days covered by Mykr and you are not on a maintenance service plan with Mykr you will be charged a mandatory troubleshooting fee + our hourly rate and / or a flat rate.
*Complexity of the maintenance requests will determine the rates.

 

Payment(s)
We provide an extensive portfolio for you to view before hiring us for your project so you can see the quality level of our work and be completely comfortable working with us. Once a payment or deposit is made, it is non-refundable. If a project is canceled or postponed, all monies paid are retained by Mykr, LLC. and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.

 

By paying the deposit of your proposal, you agree you have read and accept our Terms & Services.

 

If you have any questions or reservations, please contact us prior to making a payment for our services. Thank you!

 

Revised: 01/01/2017